Frequently asked questions.

Q: Are you able to develop customised solutions for non-standard applications?

A: Yes, we can. We have a strong professional developing team.

Q: Can I receive the dial layout before you produce the instruments?

A: Yes, we can send the dial proof for customer’s approval within 1 week.

Q: Are you able to face urgencies by offering a shorter delivery time?

A: Yes, we are a manufacturer, we can offer a shorter delivery time depends on the customer’s particular requests.

Q: Are you able to supply technical drawings and data sheets of your instruments?

A: Yes, we can supply upon customer’s request, please contact with our sales.

Q: Do you usually apply an MOQ or can you supply also small quantities?

A: Yes, different item different MOQ, except OEM item, please contact our sales for your order code.

Q: Is it necessary an expert for the installation of your instruments?

A: No, user can finish the installation easily following our specific product manual.

Q: What is your discount policy?

A: We usually give discount according to the difference of QTY, Delivery, the payment term, and the amount and so on.